Community RN

The Residential Nurse is a responsible professional position assisting the administrative, supervisory and direct support staff in providing for the medical needs and care of individuals with developmental disabilities in the residential program. .  

Work includes responsibility for monitoring the health and safety of the persons receiving residential services and providing appropriate delegation and supervision of direct support staff who perform such duties as medication administration and other nursing tasks when applicable.

General supervision is received from the Vice President of Program Services; however, the employee is expected to exercise independent judgement and initiative within the limit of established guidelines and procedures.

Essential Job Functions

(Any one position may not include all of the duties listed nor do the listed examples include all tasks which may be found in positions of this class.)

  1. Provides direction, training, and oversight of all medical practices and procedures conducted by the staff of the Arc.

  2. Responsible for the teaching of health care and the prevention of illness to the staff, persons served, and his or her family.

  3. Provides assessment, nursing diagnosis, nursing care, and counsel of persons who are ill, injured, or experiencing alterations in normal health processes.

  4. Oversees all functions of medication administration by certified Medication Aides, including but not limited to monthly review of physicians orders, medication administration record, staff documentation, and periodic inspection of technique and skill of each certified aide delegated to pass medications, procedures, and medication storage.

  5. Oversees all functions of delegated nursing tasks to direct support staff.

  6. For each task delegated, the nurse assures the person performing the task has been educated/trained and demonstrates competency; the nurse provides necessary documentation and periodic inspection of the assigned task as recommended by the National Council of State Boards of Nursing (NCSBN).

  7. Responsible for the coordination and assistance in the delivery of a plan of health care with all members of the team of the persons served.

  8. Provides a monthly assessment of each person served to evaluate health concerns and identify changes in their health status.

  9. Monitors the application of all physicians' orders including but not limited to treatments, procedures, labs, appointments, specialized diets, and adaptive equipment for each person served.

  10. Maintains communication with agency management and habilitation teams, reporting and documenting all changes in the health status, needs, and identified deficiencies in the standard of care provided to persons served.

  11. Provides an average of 1.25 hours of nursing time to each person served in residential services. Documents monthly expended time and activity for auditing purposes.

  12. Acts as a liaison between physicians, other medical personnel, parents and guardians of persons served by the Arc, persons served, and Arc program staff regarding the medical needs and appropriate treatment required for persons served.

  13. Provides medication administration instruction to employees and others assigned in medication administration classes according to the guidelines and content prescribed, and approved, by the Missouri Department of Mental Health.

  14. Conducts specialized training classes and certifications for direct support staff such as insulin, catheter, feeding tube, etc. according to the medical needs of persons served.

  15. Conducts periodic visits to facilities and programs conducted by the Arc in order to review the medical records of persons served as well as to monitor the medical practices of the facility or program.

  16. Inspects and evaluates all adaptive equipment and protective devices prescribed for the persons served to ensure that this equipment is in proper working order and is adjusted properly.

  17. Provides instruction to the Arc staff regarding the dangers of the Hepatitis B virus as well as the proper precautions to follow to prevent staff exposure to blood borne pathogens.

  18. Provides periodic screenings for tardive dyskinesia and other observed side effects as a result of psychotropic medication.

  19. Works in collaboration with the Quality Management Nurses at the Regional Center for the promotion of the health and safety of each person served.

  20. Participates as a member of the organization's Health and Safety Committee.

  21. Performs other related work as assigned.

Required Knowledge, Skills, and Abilities

  1. Ability to exercise good judgement and discretion.

  2. Ability to work with and respect persons with mental retardation and developmental disabilities.

  3. Ability to work varied and flexible hours, accept and adapt to changes in assignments, methods, policies, etc.

  4. Thorough knowledge of the principles and practices of nursing.

  5. Extensive knowledge of medications commonly prescribed in the care and treatment of persons with mental retardation and developmental disabilities. Such knowledge shall include the intended and unintended consequences derived from the use of such medications by persons served by the Arc.

  6. Ability to effectively communicate with medical personnel, pharmacists, mental health professionals, and other health care professionals in the community.

  7. Ability to provide instruction concerning the administration of medications first aid, and delegated nursing tasks to Arc staff in a clear, concise, and understandable manner.

  8. A working knowledge of the medical community in the Springfield and surrounding areas including what medical services are available to persons served by the organization.

  9. Ability to collect and analyze information in making decisions concerning medical treatment and progress for each individual resident.

  10. Ability to communicate effectively in oral and written form.

  11. Ability to establish and maintain effective working relationships with individuals served, co-workers, direct support staff, other health care professionals, parents, guardians, etc.

Minimum Experience and Training Qualifications

At least three years of experience in the provision of nursing services in one or more of the following settings:  hospital, long-term nursing home, community health facility or similar setting.  Possession of a current license and registration as a registered nurse issued by the State of Missouri.

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Administrative Assistant

The Administrative Assistant provides administrative support to the Vice President of Program Services and/or other members of Executive Staff.  Duties include: general office functions, receptionist responsibilities for the administration office, communications both internally and externally for the agency and performing related work as required.  Work is performed under general supervision of the Vice President of Program Services.

As instructed by appropriate Vice-President performs the following duties:

  • Prepares letters, statements, narrative and statistical reports.

  • Arranges for meetings and conferences and take minutes.

  • Maintains organizational files, contracts and records.

  • Receives and screens office visitors and telephone calls.

  • Schedules appointments with and for the VP of Programs/Exec VP .

  • Supports the VP of Programs/Exec. VP in projects and assignments.

  • Prepares agendas and takes minutes at Senior and Executive Staff meetings, and other meetings

  • Works closely with other Executive Administrative Assistant to act as a backup for their job duties

  • Prepares materials and makes arrangements for Senior and Executive Staff retreats and events.

  • As directed, makes changes, updates and additions to agency forms and policies.

  • Assists with arrangements and communication for events within the office.

  • Coordinates some office functions with other agency departments.

  • Research, price and purchases office supplies and printed materials such as letterhead and business cards.

  • Assists other Administration and Program Departments with special projects and mailings

  • Participates as a standing officer of the Employee Relations Committee, acting as representation from Executive Staff. Participates in events and meetings given by the Employee Relations Committee.

  • As instructed, participates in events and meetings given by the Development Department.

  • Assists Vice-Presidents in tasks for the agency or for specific departments, such as assisting and maintaining CARF documentation.

  • Maintains a planning calendar to ensure management ordered actions are completed.

  • Maintains and prepares informational material for meetings.

  • Assists with arranging catering and venues for Program Meetings as needed.

  • Routes minutes, meeting notices and general Arc information to staff.

  • Maintains records and files for ISL Budget Variances, Leases and Landlord information and other reports and duties as required.

  • Responsible for collecting, organizing and routing Physician Orders and Medication Administration Records from/to residential departments.

  • Will assist in covering the Front Desk as assigned.

Required Knowledge, Skills and Abilities

  • Proficient with Microsoft Office; Outlook, Word, Publisher and Excel

  • Good knowledge of general office practice and business English

  • Ability to deal effectively with the public and state and local officials

  • Ability to learn the operating practices of the agency

  • Ability to multi-task and take projects to their end

  • Ability to type at the rate of no less than 50 words per minute

  • Duties require professional verbal and written communication skills

  • Three (3) years of general clerical or administrative support experience in an office setting is. Possession of a High School Diploma from an accredited high school or equivalent. Previous experience working in a non-profit setting that includes a Board of Directors is preferred.

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Licensed Psychologist

This position is partially responsible for developing, implementing, and training employees to implement intervention techniques predicted by specific issues Arc of the Ozarks' clients present with. 

The Licensed Psychologist will conduct annual psychological evaluations on referred clients.  The Licensed Psychologist will also assist with intervention and therapeutic program evaluations.  Out-patient and In-home counseling services will also be conducted.


Six years of professional experience in working with persons with intellectual disabilities or mental illness. Specific experience with individuals with psychiatric disorders is required. Graduation from an accredited college or university with a Doctoral Degree with a specialization in one of the following: special education, early childhood education, psychology, social work, sociology, or counseling. Ability to obtain and maintain licensure as a Licensed Psychologist.

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The Janitor is responsible for maintaining the Springfield office buildings and grounds in appearance and cleanliness.  This individual serves in the capacity of general cleaning duties, sanitation detail, and other tasks that will maintain a clean, safe, and healthy environment. The Janitor may be responsible for opening and/or locking up the building if all other employees have left.

We have one FT position available.  Hour will be between 1pm-10pm Mon-Fri.

Essential Job Functions

  1. Performs general cleaning duties required to maintain a neat, clean, and healthy environment.

  2. Cleans and sanitizes restrooms/locker rooms using established practices and procedure.

  3. Cleans, dusts, and wipes furniture, sweeps, mops, or vacuums floors; empties/cleans wastebaskets and trash containers; empties and cleans smoking area and cigarette urns; replaces light bulbs; refills restroom dispensers.

  4. Assists with the setup of facilities for meetings, classrooms, events, etc. Assists with the putting down and taking up of mats in the gym.

  5. Strips, cleans, buffs, and applies floor sealer and floor finish to hard surface floors; vacuums and shampoos carpets.

  6. Uses and maintains assigned power equipment and hand tools; buffers, auto scrubbers, extractors, high pressure washers, high speed buffers and vacuums, brooms, mops, and squeegees for the cleaning and general maintenance of floors, walls, carpets, furniture, etc.

  7. Wash walls and equipment; use ladders when required in work assignments.

  8. Locks and unlocks assigned buildings; secures building when facilities are not in use, sets security alarm, turns off lights.

  9. Follows instructions regarding the use of chemicals and supplies. Mixes water and detergents or acids in containers to prepare cleaning solutions according to specifications. Uses as directed.

  10. Assist the Director of Maintenance and the Director of Recreation and Education in the care and upkeep of the swimming pool and pool area.

  11. Performs cleaning and related activities such as removing snow or debris from sidewalks, stairs, and ramps within sixteen feet of the building.

  12. Move furniture, equipment, supplies and tools on an incidental basis.

  13. Washes accessible interior and exterior windows. Cleans blinds. Launders cleaning rags and dust mops.

  14. Attends to emergencies when necessary.

  15. Takes classes as required in cleaning methods and techniques, new products.

  16. Handles recycling materials.

  17. Completes work orders and notifies the Director of Maintenance concerning the need for major repairs or additions to building operating systems.

  18. Assists with inventory control and security.

  19. Assists with the maintenance of the reserved fleet of vehicles; safely operates all vehicles and other job-related equipment.

  20. Takes initiative to problem solve when issues arise or consults a supervisor for the best course of action.

  21. Maintains confidentiality regarding program participants, etc. according to the Arc policies.

  22. Maintains a professional stance with coworkers, program participants, supervisors, etc.

  23. Abides by the personnel policies and procedures of The Arc of the Ozarks as a condition of employment.

  24. Completes other job duties as assigned.


Required Knowledge, Skills and Abilities


  1. Basic knowledge and understanding regarding sanitation, cleaning products, and health and safety.

  2. Good communication and interpersonal skills.

  3. The ability to follow oral and written instructions.

  4. The ability to prioritize multiple tasks.

  5. The ability to work effectively with others as a team.

  6. The ability to work independently with minimal supervision.

  7. Good client/customer service skills.

  8. The ability to see details at close range (within a few feet of the observer).

  9. The ability to maintain a record of punctuality and attendance.

  10. The ability to lift, push, or pull weights up to 75 lbs.

Minimum experience and Training Qualifications

Six months prior Janitorial experience preferred.

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Speech and Language Pathologist

Utilizing leadership, advocacy, and collaboration, the speech and language pathologist (SLP) provides prevention, assessment, and remediation services for students who exhibit difficulties in the areas of language, speech, voice, and fluency.  These services are designed to help children meet their educational goals.


M.A. Speech Pathology

MO Certification: Speech Language Therapist Licensure by the MO Department of Public Health

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Behavior Analyst--Springfield Division

The Behavior Analyst (BA) is responsible for developing, implementing, and training caregivers to implement behavior support plans and skills acquisition programming for clients of all ages served by The Arc of the Ozarks ABA Services department.  The BA will conduct functional behavior assessments and analogue functional analyses, and analyze a wide variety of objective data. The BA will conduct preference assessments, skills assessments, as well as other experimentally validated assessments.  The BA will assist with data based intervention and therapeutic program evaluations. The BA is also responsible for providing training for staff members and other caregivers on implementing general and client-specific positive behavior supports, and for monitoring the degree with which staff implement specified behavior supports.

The BA must have excellent reasoning, analytical and communication skills. A strong attention to detail, patience and perseverance are paramount, but it is also important the BA be an empathetic, emotionally stable leader. The BA must be able to make behavioral recommendations that are data and research-based, and modify behavioral supports according to behavioral data, logistical issues, and feedback from team members.

The BA will use behavioral observation and assessment, and crisis intervention and prevention skills on a daily basis. The BA must be able to provide support to individuals by developing effective positive behavior support plans and appropriate training on such interventions.   The BA must be able to remain calm and provide verbal coaching and modeling in crisis situations.

The BA will have considerable knowledge in using applied behavior analysis in residential, education, and in-home settings.


One year of professional experience in working with persons with intellectual disabilities and/or mental illness. Specific experience with individuals with developmental disabilities and/or psychiatric disorders is required. Graduation from an accredited college or university with a Masters Degree with a specialization in one of the following: behavior analysis, special education, early childhood education, psychology, social work, sociology, or counseling. Current Board Certified Behavior Analyst (BCBA) certification and Missouri Behavior Analyst licensure (LBA).

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